Thank you for shopping with Cartridge World. We want you to be completely satisfied with your purchase. Please read our return policy below for full details.
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Unopened Products
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Unopened Cartridge World brand products may be returned for store credit within 14 days of purchase.
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After 14 days, returns are at the discretion of the store manager and will be subject to a 30% restocking fee.
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Opened Products
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Opened Cartridge World brand products may be exchanged for a replacement within 14 days if the product is found to be defective.
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If the product is outside of the 14-day return window, Cartridge World will replace defective products upon an investigative review of the product.
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Please note: There are no cash refunds under any circumstance.
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How to Return or Exchange
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Please contact us at customerservice@cartridgeworldusa.com with your order number and details of the issue before returning the product.
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Products must be returned in their original packaging (if possible) and in resellable condition for an exchange or store credit.
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Customer is responsible for return shipping costs, unless the return is due to a defect or an error on our part.
If you have any questions or need further assistance, please contact our customer service team at customerservice@cartridgeworldusa.com or +1(888) 991-6660